Chapters List
- Modified -
Community Emergency Hub
During disasters, First Responders and emergency services aren’t the only ones responding.
Communities have many of the skills and resources needed to solve problems and help each other.
Community Emergency Hubs are a way for people to work together to solve problems locally, while still coordinating with First Responders about really big problems.
Objectives of the Community Emergency Hub
The Community Emergency Hub is a place where volunteers within the community can coordinate their efforts to help each other during a disaster.
› Provide information so that your community knows how to help each other and stay safe.
› Understand what is happening.
› Solve problems using what your community has available.
› Provide a safe gathering place for members of the community to support one another.
Providing the community with information helps everyone make informed decisions about how to help themselves, so even if you do not have the capacity to help in a more practical way, providing information is an important service.
Information about the wider response
First Responders Emergency services will be overwhelmed during a disaster and may not be able to respond to every issue immediately. However, for life-threatening situations, still try phoning 911.
› The Hub having a basic start-up kit consisting of an AM/FM radio, maps and a VHF amateur radio allows communication with the wider official response if phone lines are not working.
› Other community support groups may also self-organize in your area, and the official response may come in, if needed. Work with them to make sure everyone in need is reached, the workload is shared, and the overall response is efficient and coordinated.
› Volunteers at the Hub have no legal powers to take resources from anyone, or force anyone to do anything. All laws still apply in an emergency.
Section 1: Accessing the Hub
Check that the environment around the facility is safe
Locate keys
Check that the buildings are safe
Locate the Community Emergency Hub kit
Identify a safe working space
Clean up
Section 2: Working as a team
Bring everyone together
Appoint a Hub Supervisor
Assign roles
- Hub Supervisor
- Information Coordination
- Public Information
- Needs and Offers
- Community Space
- Communications Reception
- Facility Maintenance
Section 3: Setting up
Make sure all roles are filled
Set up a Public Information Board
Set up an area for Hub and Information Coordination
Set up an area to collect Needs and Offers
Set up an area for Communications
Set up a Community Space
Set up a toileting and hygiene station
Hub diagram
Section 4: Before you open
Some common initial objectives
Give an overview of who might be available to help
Check everyone is happy with the role they have
Understand the Hub processes
Open the Hub
Section 5: Your community’s response
Local ideas and solutions for challenges you may face
Local resources
Local vulnerabilities
Checking on people and damage
Medical assistance
Shelter
Water
Food
Sanitation
Key resource statements
Section 6: Thinking about recovery
Thinking long term: Recovery
What can our community do to help each other through the recovery?
from -
Community Emergency Hub
https://getprepared.nz/my-community/hub-guide/
https://wremo.nz/about-us/initiatives/community-response-planning/
Community Emergency Hub
During disasters, First Responders and emergency services aren’t the only ones responding.
Communities have many of the skills and resources needed to solve problems and help each other.
Community Emergency Hubs are a way for people to work together to solve problems locally, while still coordinating with First Responders about really big problems.
Objectives of the Community Emergency Hub
The Community Emergency Hub is a place where volunteers within the community can coordinate their efforts to help each other during a disaster.
› Provide information so that your community knows how to help each other and stay safe.
› Understand what is happening.
› Solve problems using what your community has available.
› Provide a safe gathering place for members of the community to support one another.
Providing the community with information helps everyone make informed decisions about how to help themselves, so even if you do not have the capacity to help in a more practical way, providing information is an important service.
Information about the wider response
First Responders Emergency services will be overwhelmed during a disaster and may not be able to respond to every issue immediately. However, for life-threatening situations, still try phoning 911.
› The Hub having a basic start-up kit consisting of an AM/FM radio, maps and a VHF amateur radio allows communication with the wider official response if phone lines are not working.
› Other community support groups may also self-organize in your area, and the official response may come in, if needed. Work with them to make sure everyone in need is reached, the workload is shared, and the overall response is efficient and coordinated.
› Volunteers at the Hub have no legal powers to take resources from anyone, or force anyone to do anything. All laws still apply in an emergency.
Section 1: Accessing the Hub
Check that the environment around the facility is safe
Locate keys
Check that the buildings are safe
Locate the Community Emergency Hub kit
Identify a safe working space
Clean up
Section 2: Working as a team
Bring everyone together
Appoint a Hub Supervisor
Assign roles
- Hub Supervisor
- Information Coordination
- Public Information
- Needs and Offers
- Community Space
- Communications Reception
- Facility Maintenance
Section 3: Setting up
Make sure all roles are filled
Set up a Public Information Board
Set up an area for Hub and Information Coordination
Set up an area to collect Needs and Offers
Set up an area for Communications
Set up a Community Space
Set up a toileting and hygiene station
Hub diagram
Section 4: Before you open
Some common initial objectives
Give an overview of who might be available to help
Check everyone is happy with the role they have
Understand the Hub processes
Open the Hub
Section 5: Your community’s response
Local ideas and solutions for challenges you may face
Local resources
Local vulnerabilities
Checking on people and damage
Medical assistance
Shelter
Water
Food
Sanitation
Key resource statements
Section 6: Thinking about recovery
Thinking long term: Recovery
What can our community do to help each other through the recovery?
from -
Community Emergency Hub
https://getprepared.nz/my-community/hub-guide/
https://wremo.nz/about-us/initiatives/community-response-planning/
